Privacy Policy
Privacy Policy
Last updated: June 2026
At Zobha (operated by Zobha Sdn. Bhd., Company No. 201901022273 / 1331602-U), we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from zobha.com.my.
1. Information We Collect
When you visit or make a purchase, we may collect the following information:
- Personal details: Name, email address, phone number, billing and shipping address
- Payment information: Processed securely via our payment provider — we do not store card details
- Order information: Products purchased, order history, and preferences
- Device & browsing data: IP address, browser type, pages visited, and cookies
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations, shipping updates, and customer support communications
- Improve our website and shopping experience
- Send marketing communications (only if you have opted in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties only as necessary to operate our business, including:
- Shipping and logistics partners (for order delivery)
- Payment processors (for secure transaction handling)
- Analytics providers (e.g. Google Analytics, for website improvement)
All third parties are required to handle your data securely and in accordance with applicable laws.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may disable cookies through your browser settings, though this may affect certain features of the site.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at zobhacollection@gmail.com
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: zobhacollection@gmail.com
Zobha Sdn. Bhd., Kuala Lumpur, Malaysia